Privacy Policy

Last Updated: March 2026

This Privacy Policy explains how Waffl AI ("Waffl AI," "we," "us," or "our") collects, uses, discloses, and protects personal information when you use our websites, mobile apps, and related services (collectively, the "Services"). It also describes your rights and choices under applicable laws, including the EU General Data Protection Regulation ("GDPR") and the California Consumer Privacy Act / California Privacy Rights Act ("CCPA/CPRA").

By using Waffl AI, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the Services.

1. Information We Collect

We collect only the information necessary to provide and improve the Services.

1.1 Information You Provide

1.2 Information from Connected Tools

When you connect a service (e.g., Gmail, Outlook, Slack, Teams, Jira, calendar providers), we access limited data through official APIs, subject to the permissions you grant.

This may include:

We do not download or permanently store your entire inbox or chat history, and we access only the data needed to identify tasks, commitments, and priorities.

1.3 Automatically Collected Information

This information helps us improve stability and performance.

1.4 Sensitive Personal Data

Waffl AI does not intentionally collect sensitive personal data (e.g., health information, biometric data, racial/ethnic origin).

Any incidental exposure is processed only to provide the Service and not stored unless necessary.

2. How We Use Your Information

We use personal information to:

  1. Provide, maintain, and improve the Services
  2. Authenticate users and secure accounts
  3. Generate daily briefs, recommendations, and priority lists
  4. Detect follow-up needs and deadlines
  5. Integrate with third-party tools
  6. Provide customer support
  7. Conduct analytics to improve user experience
  8. Comply with legal obligations

We never use your identifiable data to train public AI models.

3. Legal Bases for Processing (GDPR)

If you are located in the European Economic Area (EEA), the UK, or Switzerland, we process your personal data under these lawful bases:

4. How We Share Information

We do not sell your personal information and never share data for advertising purposes.

We may share information with:

4.1 Service Providers

Trusted vendors who assist with:

These providers have contractual obligations to protect your data.

4.2 Third-Party Integrations You Approve

If you connect a service (e.g., Slack or Gmail), we use that provider's secure API to obtain relevant data.

We do not share your data with those providers beyond what is necessary for the integration.

4.3 Legal Requirements

We may share data when required to comply with:

We challenge overbroad or inappropriate requests whenever permitted.

4.4 Business Transfers

If Waffl AI is acquired or merges with another company, user data may be transferred as part of the transaction. You will be notified of any material changes.

5. International Data Transfers

Your data may be stored or processed in the United States or other countries where we operate.

We use legally approved transfer mechanisms such as:

6. Data Retention

We retain personal information only as long as necessary to:

When you disconnect an integration, Waffl AI deletes data associated with that integration unless required for security or compliance.

When you delete your account, we delete all associated information except where retention is legally required.

7. Security

We implement industry-standard safeguards, including:

No security system is perfect, but we are committed to protecting your data with best-in-class practices.

8. Your Rights

8.1 Rights Under GDPR

Users in the EEA/UK/Switzerland have the right to:

8.2 Rights Under CCPA/CPRA (California Residents)

California residents may request:

We do not discriminate against users who exercise their privacy rights.

9. Children's Privacy

Waffl AI is not intended for children under 16, and we do not knowingly collect information from minors.

If you believe a child has provided information to us, contact us and we will delete it promptly.

10. Third-Party Links

The Services may contain links to external websites or tools.

We are not responsible for the privacy practices or content of those third parties.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of material changes by:

Continued use of the Services after changes constitutes acceptance.

12. Contact Us

If you have questions or requests regarding this Privacy Policy or your data, contact us:

Waffl AI Privacy Team

Email: privacy@waffl.ai

Website: waffl.ai