Terms of Service

Last Updated: March 2026

These Terms of Service ("Terms") govern your access to and use of Waffl AI's websites, mobile applications, software, and related services (collectively, the "Services").

By using the Services, you ("you," "User") agree to be bound by these Terms. If you do not agree, you must discontinue using the Services.

1. About Waffl AI

Waffl AI ("Waffl AI," "we," "us," or "our") provides an AI-powered executive assistant platform that helps users analyze, prioritize, and manage work-related information across connected tools such as email, Slack, Teams, Jira, and calendars.

2. Eligibility

To use Waffl AI, you must:

  • Be at least 16 years old
  • Have the authority to bind your organization (if applicable)
  • Use the Services in compliance with all applicable laws

Waffl AI may suspend or terminate access for anyone who violates these Terms.

3. Your Account

You are responsible for:

  • Maintaining the security of your login credentials
  • Ensuring accuracy of account information
  • All activity occurring under your account

You must notify us immediately of any unauthorized use or security breach.

Waffl AI reserves the right to refuse service, suspend accounts, or remove content at our discretion.

4. Connecting Third-Party Accounts

Waffl AI integrates with third-party tools (e.g., Gmail, Outlook, Slack, Microsoft Teams, Jira, Zoom, calendars).

By connecting these services, you:

  • Grant Waffl AI permission to access and process permitted data
  • Acknowledge that Waffl AI only uses this data to provide the Services
  • May revoke access at any time through Waffl AI or the third-party provider

Waffl AI is not responsible for the availability, security, or performance of third-party services.

5. Use of the Services

You agree not to:

  • Use Waffl AI for unlawful or harmful purposes
  • Attempt to reverse engineer, copy, or derive source code
  • Interfere with system integrity or security
  • Access accounts or data without authorization
  • Use Waffl AI to distribute spam or malicious content
  • Exploit the Services to create a competing product

Waffl AI may monitor usage solely to maintain system performance, ensure compliance, and improve the platform.

6. License and Intellectual Property

6.1 User License

Waffl AI grants you a limited, non-exclusive, non-transferable, revocable license to use the Services for personal or internal business purposes.

6.2 Our Intellectual Property

All rights, title, and interest in:

  • Software
  • AI models
  • Algorithms
  • Designs
  • Branding
  • Documentation
  • Content generated by Waffl AI

belong to Waffl AI and its licensors.

You may not use our trademarks or branding without written permission.

7. Your Content

When using the Services, you may submit or allow access to content such as:

  • Emails
  • Messages
  • Files
  • Tasks
  • Metadata
  • Calendar events

You retain ownership of your content.

By submitting or connecting content to Waffl AI, you grant us a limited license to:

  • Access
  • Store (as needed)
  • Process
  • Analyze
  • Generate task lists, summaries, and prioritizations

solely for the purpose of providing the Services.

Waffl AI does not:

  • Sell your data
  • Use your identifiable content to train public AI models
  • Share your content with third parties other than service providers

8. Subscriptions, Billing & Refunds

If you purchase a paid subscription:

  • You authorize Waffl AI to charge your payment method on a recurring basis
  • Prices may change with advance notice
  • Subscriptions automatically renew unless canceled

Cancellation

You may cancel at any time. Access continues through the end of the billing period.

Refunds

Except where required by law, all fees are non-refundable.

9. Service Availability

We strive for high availability, but the Services may occasionally be interrupted due to:

  • Maintenance
  • Updates
  • Outages from third-party providers
  • Security events or emergencies

Waffl AI is not liable for harm caused by downtime or service interruptions.

We may modify or discontinue features with reasonable notice.

10. AI Disclaimers

Waffl AI uses AI to assist with:

  • Summaries
  • Prioritization
  • Task identification
  • Notifications
  • Recommendations

AI output may occasionally be inaccurate or incomplete.

You agree to use your own judgment and verify important information.

Waffl AI is not liable for decisions or actions taken based on AI-generated output.

11. Privacy

Your privacy is extremely important to us.

Waffl AI's data practices are described in our Privacy Policy, which forms part of these Terms.

By using the Services, you consent to these practices.

12. Security

We implement industry-standard security measures, including encryption and strict access controls.

However, no system is perfectly secure.

You use the Services at your own risk and are responsible for maintaining reasonable device security.

13. Termination

Waffl AI may suspend or terminate your access if you:

  • Violate these Terms
  • Misuse the Services
  • Pose a security risk
  • Fail to pay subscription fees

You may terminate your account at any time.

Upon termination:

  • Your access to the Services ends
  • We delete your data according to our Privacy Policy

Sections relating to intellectual property, disclaimers, limitations of liability, and governing law survive termination.

14. Disclaimers

The Services are provided "as is" and "as available."

Waffl AI disclaims all warranties, express or implied, including but not limited to:

  • Merchantability
  • Fitness for a particular purpose
  • Accuracy
  • Non-infringement

We do not guarantee:

  • Error-free operation
  • Perfect AI accuracy
  • Continuous availability
  • Compatibility with all devices or platforms

15. Limitation of Liability

To the maximum extent permitted by law:

  • Waffl AI is not liable for indirect, incidental, consequential, punitive, or special damages.
  • Our total liability for any claim is limited to the greater of:
  1. The amount you paid us in the past 12 months, or
  2. $50 USD.

Some jurisdictions do not allow certain exclusions, so these may not apply to you.

16. Indemnification

You agree to indemnify and hold harmless Waffl AI, its employees, officers, and affiliates from claims, damages, losses, and expenses arising from:

  • Your use of the Services
  • Your violation of these Terms
  • Your infringement of others' rights

17. Governing Law

These Terms are governed by the laws of:

  • Colorado, USA, if you are located in the United States
  • Ireland, if you are located in the EU/EEA/UK
  • Otherwise, the location of Waffl AI's primary business operations

Any disputes will be handled through binding arbitration or courts of competent jurisdiction, as applicable.

18. Changes to These Terms

We may update these Terms periodically.

We will notify you of material changes through:

  • Email
  • In-app notifications
  • Updated effective date

Continued use of the Services constitutes acceptance of updated Terms.

19. Contact Us

For questions about these Terms:

Waffl AI Legal Team

Email: legal@waffl.ai

Website: www.waffl.ai